Monday, November 2, 2020

New top story on Hacker News: Ask HN: How to effectively get feedback from users?

Ask HN: How to effectively get feedback from users?
9 by h99 | 5 comments on Hacker News.
Getting feedback from customers is crucial but it seems really difficult to get people to answer a survey or get on a call. I mainly use email to ask for feedback and the response rates are terrible, 2-3%. Are there any effective ways of getting feedback from customers? Tools or templates?

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